Terms of Service

Last updated: 1 May 2026

1. Introduction

These Terms of Service (the “Terms”) form a binding agreement between you and Lkt software development and consulting Ltd, a private limited company registered in Cyprus under registration number HE442459 with registered office at Amfiktyonos, 15A, 7, 4046 Limassol, Cyprus (“cvstory”, “we”, “us”, or “our”), governing your use of cvstory.org and any related services we offer (together, the “Service”).

By creating an account, joining the waitlist, or otherwise using the Service, you confirm that you have read, understood, and agreed to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Definitions

• “User Content” means any content you submit to, upload to, or generate through the Service, including CV text, employment history, education details, photographs, voice recordings, and any other information you provide.
• “Output” means content generated by the Service in response to your inputs, including AI-assisted text and formatted CVs.
• “EU Consumer” means a user located in the European Economic Area or the United Kingdom who is a natural person acting outside their trade, business, craft, or profession.

3. Eligibility

The Service is intended for personal, non-commercial use by individuals creating their own CVs. You may use the Service only if:

• You are at least 16 years old, or have the consent of a parent or legal guardian if between 16 and 18;
• You have the legal capacity to enter into a binding contract under the laws applicable to you;
• You are not barred from using the Service under applicable law.

The Service is currently designed for individual consumers. If you wish to use the Service on behalf of an organisation (for example, to manage CVs of employees or candidates), please contact us at hello@cvstory.org to discuss appropriate terms — these Terms do not authorise such use.

4. Accounts and waitlist

To access certain features, you must create an account by providing a valid email address and other requested information. You are responsible for:

• Keeping your login credentials confidential;
• All activity that occurs under your account;
• Notifying us promptly at hello@cvstory.org if you suspect unauthorised access.

We may, at our discretion, refuse or close any account, including where we reasonably believe these Terms have been breached, where the account has been inactive for an extended period, or where required by law.

If you join our waitlist, you consent to receive email communications about the launch of the Service. You can unsubscribe at any time using the link in any waitlist email.

5. The Service

cvstory provides tools to help you create, edit, and format CVs and related professional documents. The Service includes a CV builder with templates, AI-assisted content generation and editing, voice input with transcription, and storage and management of CVs you create.

5.1 Beta status

Until we publicly announce a general release, the Service is provided in beta form. This means features may change, be added, removed, or break without notice; the Service may have reduced reliability or availability; we may collect additional diagnostic information to improve the Service; and we may contact you for feedback (you can opt out at any time).

6. Plans and payment

6.1 Free tier and paid subscriptions

The Service is offered with a free tier and paid subscription tiers (the “Paid Plans”). The features included in each tier, and current pricing, are shown on our pricing page. We may change features or pricing from time to time; existing subscriptions will continue under the terms in effect when you subscribed until the next renewal.

6.2 Billing and automatic renewal

Paid Plans are billed in advance, on a recurring basis (monthly or annually as you select), through our payment processor Stripe. By subscribing, you authorise us to automatically charge the payment method you provide for each renewal period until you cancel.

All prices are stated exclusive of applicable taxes (such as VAT or US sales tax), which will be added where required by law. Prices may be displayed inclusive of VAT for users in countries where this is required.

6.3 California Automatic Renewal Disclosures

If you are a California resident, the following applies in addition to Section 6.2, in compliance with California’s Automatic Renewal Law (Bus. & Prof. Code §§ 17600 et seq.):

• Automatic renewal: Your subscription will automatically renew at the end of each billing period at the then-current price, until you cancel.
• Renewal price: You will be charged the renewal price as displayed at checkout and confirmed in your subscription confirmation email.
• How to cancel: You can cancel at any time through your account settings, or by contacting us at hello@cvstory.org. Cancellation takes effect at the end of the current billing period.
• No refunds for renewals are provided except as required by applicable law (see Section 7).

We will send you a confirmation email after you subscribe, and reminder notices before annual renewals as required by California law.

6.4 Cancellation

You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access to paid features until then.

6.5 Failed payments

If a payment fails, we may suspend or downgrade your access to Paid Plan features after reasonable notice. Your User Content will not be deleted as a result of a failed payment alone, but features that depend on a paid subscription will not be available until payment is resolved.

7. Refunds

7.1 General rule: no refunds

Except where required by mandatory law (including the EU Consumer rights set out below), all fees are non-refundable. We do not provide refunds for partial billing periods, unused features, or accounts cancelled mid-period.

7.2 EU and UK 14-day right of withdrawal

If you are an EU Consumer, you have the right to withdraw from a paid subscription within 14 days of subscribing, without giving any reason, under the EU Consumer Rights Directive (2011/83/EU) and equivalent UK legislation.

To exercise this right, send a clear statement of your decision to withdraw to hello@cvstory.org before the 14-day period expires. We will refund all payments received from you within 14 days of receiving your withdrawal notice, using the same payment method you used for the original transaction.

Waiver when starting paid features: by starting to use any paid feature of the Service before the 14-day withdrawal period ends, you expressly request that we begin providing the Service immediately and acknowledge that you will lose your right of withdrawal once the Service has been fully performed (Article 16(a) Consumer Rights Directive). For partially used services, we may retain a proportionate amount corresponding to the use you have made of the Service before withdrawing. You will be asked to confirm this waiver before paid features are unlocked.

7.3 Statutory rights preserved

Nothing in this section affects any non-waivable statutory rights you may have under applicable law in your country of residence.

8. User Content and ownership

8.1 You own your User Content

You retain all ownership rights in the User Content you submit to the Service, including the CVs you build. We do not claim ownership of your User Content.

8.2 Licence you grant us

To operate the Service, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, copy, modify, format, transmit, and display your User Content solely for the purpose of providing the Service to you. This licence ends when you delete your User Content or close your account, except to the extent we need to retain copies for legal compliance, dispute resolution, or routine backups (which are deleted on the schedule set out in our Privacy Policy).

We do not use your User Content to train AI models, sell it to third parties, or use it for any purpose other than providing the Service.

8.3 Your responsibility for User Content

You are solely responsible for the User Content you submit. You represent and warrant that:

• You own or have all necessary rights to submit the content;
• The content does not infringe the rights of any third party (including intellectual property, privacy, or publicity rights);
• You will not knowingly submit false claims about your qualifications, employment history, or identity for the purpose of fraud or misrepresentation (recognising that conventional CV phrasing and emphasis are normal and expected);
• The content does not contain malware, illegal material, or material that is defamatory, harassing, hateful, or otherwise unlawful;
• Where you include personal data about third parties (such as previous managers or references), you have a lawful basis to share that data with us.

8.4 Output

The Output we generate (including AI-assisted text) is provided to you for your use without restriction, subject to these Terms. You are responsible for reviewing Output before relying on it — AI can produce inaccurate, outdated, or inappropriate content, and Output should be checked by you before use in any application.

We do not guarantee that Output is unique to you. Similar inputs may produce similar Outputs for different users; we make no claim of exclusivity over generated text.

9. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law;
• Submit content that is illegal, infringing, defamatory, harassing, hateful, or sexually explicit;
• Use the Service to create CVs containing knowingly false information for the purpose of fraud, misrepresentation, or to obtain employment, benefits, or services dishonestly;
• Attempt to access, scrape, reverse-engineer, decompile, or disassemble the Service or any part of it (except to the extent permitted by mandatory law);
• Interfere with, disrupt, or place undue load on the Service, including via automated tools, bots, or scraping;
• Use the Service to compete with us, benchmark us, or build a similar product based on data extracted from the Service;
• Resell, sublicense, or commercially redistribute the Service without our written permission;
• Bypass any access controls, rate limits, or security measures;
• Submit content that violates a third party’s privacy or data protection rights.

We may suspend or terminate accounts that breach these rules, with or without notice depending on severity.

10. AI features and disclaimers

The Service uses third-party AI models (including those operated by Groq, OpenAI, Anthropic, and others — see our Privacy Policy for the current list) to assist with content generation, editing, and transcription.

You acknowledge and agree that:

• AI-generated content can be inaccurate, outdated, biased, or fabricated (“hallucinated”);
• The Service is an assistive tool, not a substitute for your own judgement, professional advice (legal, career, immigration, etc.), or due diligence;
• You are responsible for reviewing, editing, and verifying any AI-generated content before using it in a real CV, job application, or other context;
• We do not warrant that AI Output is fit for any particular purpose, including obtaining employment, interviews, or any career outcome.

If you select a third-party AI model that processes data outside the EU/EEA or United States (including Chinese providers), you do so on the basis of the disclosures and consent mechanisms described in our Privacy Policy.

11. Third-party services and links

The Service may integrate with or link to third-party services (e.g. payment processors, AI providers, ad networks, email delivery). We are not responsible for the content, terms, or practices of those third parties. Your use of those services is governed by their own terms and policies.

12. Intellectual property

The Service itself — including its software, design, layout, branding, logos, templates, and the cvstory name — is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose, in accordance with these Terms. You acquire no other rights in the Service.

You retain ownership of the CV documents and other Output you create, as set out in Section 8.

12.1 DMCA notice and takedown (US Digital Millennium Copyright Act)

We respect the intellectual property rights of others and respond to notices of alleged copyright infringement under the US Digital Millennium Copyright Act (DMCA).

If you believe that content on the Service infringes your copyright, please send a written notice to our designated agent containing:

1. A physical or electronic signature of the copyright owner or authorised agent;
2. Identification of the copyrighted work claimed to be infringed;
3. Identification of the material claimed to be infringing, with information sufficient for us to locate it;
4. Your contact information (address, telephone, email);
5. A statement that you have a good-faith belief that the use is not authorised;
6. A statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorised to act on their behalf.

Designated DMCA agent: [Your name or designated agent], hello@cvstory.org, [Cyprus address].

We will respond to valid notices and may remove allegedly infringing content. We will terminate the accounts of repeat infringers in appropriate circumstances.

If you believe content was removed in error, you may submit a counter-notice to the same agent.

13. Suspension and termination

13.1 By you

You can stop using the Service and delete your account at any time from your account settings. Account deletion will trigger removal of your User Content as described in our Privacy Policy.

13.2 By us

We may suspend or terminate your access to the Service:

• For material breach of these Terms (with or without notice depending on severity);
• If required by law, court order, or competent authority;
• To protect the security or integrity of the Service or other users;
• For prolonged inactivity (after reasonable notice);
• On at least 30 days’ notice if we discontinue the Service or a material part of it.

If we terminate your account other than for breach, we will refund any prepaid fees for the unused portion of your subscription.

13.3 Effect of termination

On termination, your right to use the Service ends. Sections that by their nature should survive termination (including ownership, licences you have granted, disclaimers, limitations of liability, and governing law) will continue in effect.

14. Service availability and changes

We aim to keep the Service available but do not guarantee uninterrupted availability. The Service may be temporarily unavailable for maintenance, updates, or events outside our control.

We may change, add, remove, or limit features at any time. For material adverse changes affecting paid subscribers, we will give reasonable advance notice and, where required by law, allow you to terminate your subscription with a pro-rata refund of unused fees.

15. Disclaimers

To the fullest extent permitted by law, the Service is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• The Service will meet your requirements or expectations;
• The Service will be uninterrupted, timely, secure, or error-free;
• AI-generated content will be accurate, complete, current, or fit for your purpose;
• Use of the Service will result in employment offers, interviews, or any career outcome.

Some jurisdictions do not allow the exclusion of certain warranties (including some US states and EU member states). To the extent any warranty cannot be disclaimed, it is limited to the maximum extent permitted by law. EU Consumers retain all non-waivable statutory warranties, including under the Sale of Goods Directive and equivalent national legislation.

16. Limitation of liability

16.1 General

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost business opportunities, lost employment opportunities, or business interruption, arising out of or in connection with the Service — even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to the Service in any 12-month period is limited to the greater of (a) US$100, or (b) the amount you paid us for the Service in that 12-month period.

16.2 What we do not limit

Nothing in these Terms limits or excludes liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Any liability that cannot be limited or excluded under mandatory applicable law.

EU Consumers retain all non-waivable rights under the Consumer Rights Directive, the Sale of Goods Directive, and equivalent national legislation. Some US states do not allow the limitation of incidental or consequential damages, so the above limitation may not apply to you in full.

16.3 Basis of the bargain

You acknowledge that the limitations and exclusions in this Section 16 are a fundamental part of the bargain between us, and that we would not provide the Service to you on these terms without them.

17. Indemnity

You agree to defend, indemnify, and hold harmless cvstory and its officers, directors, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising out of:

• Your User Content, including any claim that it infringes third-party rights or contains false information;
• Your breach of these Terms;
• Your violation of applicable law in connection with the Service;
• Your use of Output in any context (including job applications, immigration filings, or other submissions to third parties).

This indemnity does not apply to the extent prohibited by applicable consumer protection law in your jurisdiction.

18. Governing law and disputes

18.1 Governing law

These Terms and any dispute arising out of or in connection with them are governed by the laws of the Republic of Cyprus, without regard to its conflict-of-laws principles.

18.2 Jurisdiction

The courts of the Republic of Cyprus have non-exclusive jurisdiction over any dispute. EU Consumers may also bring proceedings in the courts of the EU member state where they are habitually resident, and we may only bring proceedings against an EU Consumer in those courts, in accordance with the Brussels I Regulation (recast).

18.3 Informal resolution

Before commencing any legal proceedings, you agree to first contact us at hello@cvstory.org with a written description of your dispute and the relief you seek, and to engage in good-faith negotiation for at least 60 days. Most disputes can be resolved this way.

18.4 EU online dispute resolution

If you are an EU Consumer, you may use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. We are willing to engage in good-faith resolution of any complaint sent to hello@cvstory.org.

19. Changes to these Terms

We may update these Terms from time to time. For material changes, we will notify you by email or through the Service at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms; if you do not agree, you can terminate your account before the changes take effect.

For minor or non-material changes (e.g. clarifications, corrections), we may update the “Last updated” date without separate notice.

20. General

20.1 Entire agreement

These Terms, together with our Privacy Policy and any additional terms you accept for specific features, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

20.2 Severability

If any part of these Terms is held unenforceable, the rest will remain in full force, and the unenforceable part will be modified to the minimum extent needed to make it enforceable while preserving its intent.

20.3 No waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

20.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or to an affiliate, on notice to you.

20.5 Force majeure

Neither party is liable for any failure or delay caused by events beyond its reasonable control (including outages of third-party infrastructure, internet failures, war, civil unrest, pandemic, government action, or natural disaster).

20.6 Notices

We will send notices to the email associated with your account. You should send notices to us at hello@cvstory.org, with postal mail (where required) to our registered office.

20.7 Language

These Terms are provided in English. We may provide translations for convenience, but in case of conflict the English version prevails, except where mandatory consumer law in your country requires otherwise.

20.8 Sanctions

You represent that you are not currently located in any country or territory subject to comprehensive international sanctions (such as those imposed by the EU, UK, UN, or US) that would make our provision of the Service to you unlawful, and that you are not an individual or entity designated on any applicable sanctions list. We may suspend or terminate access where required to comply with sanctions law.

21. Contact

• Email: hello@cvstory.org